How To File a Claim

At Genworth, we want to make it easy for you to file a claim. Please choose one of the products below for helpful forms and instructions on how to begin your claims filing process.

Long Term Care Insurance Claims

Life Insurance Claims

Annuity Claims

If you have questions about the products and services offered through the Genworth Financial family of companies, please contact us toll-free at: 888 GENWORTH (888 436.9678) Monday – Thursday 8:30 AM – 8 PM ET and Friday 9AM – 8PM ET.

Insurance fraud is a growing concern in our society. It affects each of us by raising the cost of insurance.

Intentionally misstating or omitting material information with respect to an insurance application or claim constitutes a fraudulent insurance act, and may result in criminal prosecution and civil penalties.

If you know of or suspect fraud, please contact us:

By Phone:888 Genworth (888 436.9678)
Monday – Thursday 8:30 AM – 8 PM ET Friday 9AM – 8PM ET
By Letter:Genworth Financial – SIU
6610 W. Broad St.
Bldg. 2, 8th Floor
Richmond, VA 23231